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eSIM Setup Tutorial

Learn how to activate and use your eSIM for seamless connectivity during international travel

Before You Begin

Make sure you have:

  • A compatible device (iPhone XS or later, or Android device with eSIM support)
  • An active DaksonGlobal account
  • A stable internet connection (WiFi or cellular data)
  • Your device unlocked (if using a carrier-locked device, check with your carrier)

Setup Instructions

1

Purchase an eSIM Plan

Open the DaksonGlobal app and navigate to the "eSIM" section. Browse available data plans for your destination country and select a plan that suits your needs.

Choose from various data amounts and validity periods (7 days, 15 days, or 30 days).

2

Receive Your eSIM QR Code

After purchase, you'll receive an eSIM QR code via email and in the app. This QR code contains all the information needed to activate your eSIM.

Keep this QR code safe - you'll need it to activate the eSIM on your device.

3

Activate on iPhone

For iPhone users:

  1. Go to Settings → Cellular
  2. Tap "Add Cellular Plan"
  3. Scan the QR code or enter the details manually
  4. Follow the on-screen instructions to complete activation
4

Activate on Android

For Android users:

  1. Go to Settings → Network & Internet → Mobile network
  2. Tap "Add" or "Download a SIM instead"
  3. Scan the QR code or enter the activation code
  4. Follow the prompts to complete setup
5

Configure Your Device

Once activated, configure your device settings:

  • Set the eSIM as your primary data connection when traveling
  • Keep your regular SIM active for calls and texts (if needed)
  • Enable data roaming for the eSIM
  • Select the eSIM network manually if automatic selection doesn't work
6

Start Using Your eSIM

Your eSIM is now active! You can start using data immediately. Monitor your data usage in the DaksonGlobal app and top up if needed.

Tips & Troubleshooting

Best Practices

  • Activate your eSIM before traveling for a smoother experience
  • Keep your regular SIM active for important calls
  • Monitor data usage to avoid unexpected charges
  • Test the connection before your trip if possible

Common Issues

  • Can't scan QR code? Enter details manually
  • No connection? Check data roaming settings
  • Activation failed? Ensure device is unlocked
  • Still having issues? Contact our support team

Ready to Get Connected?

Purchase your eSIM plan and stay connected during your travels.

View eSIM Plans Back to Help Center